Warranty Policy


FOCALLURE MIDDLEEAST has been designing and manufacturing high-quality Cosmetics for the past 8 years. The highest priorities are quality and customer service.

30 Days Return Policy

We want you to be completely happy with everything you buy at www.focalluremidleeast.com. If there is any trace of a manufacturing defect on the item you purchase, you may return it for a 1 to 1 exchange or a full refundwithin 30 days of delivery. 

  1. Please send an email to Info@focalluremiddleeast with your order number and the reason for your return, as well as a minimum of three photographs of the product you'd like to return.
  2. Securely pack the product(s) in their original packing. All parts and accessories should be included. To receive compensation, all products must be unopened.
  3. Return the item to the courier service and give us with the parcel's tracking number and details.
  4. When the item is received back in our warehouse and quality confirmed, your exchange will be handled within 5 – 10 business days.

First Year of Ownership: Worry Free

We will pay all  costs if your  product is damaged during the Shipping Process. If a replacement product is not available, we will replace it with a similar product of comparable value.

 Total Dedication:

The bottom line is that we at FOCALLURE MIDDLE EAST are completely dedicated to keeping you satisfied with our products and service. We hope that once you've had the pleasure of owning and utilizing our items, they'll become lifelong companions. During normal business hours, you can contact us online at Info@focalluremiddleeast to talk with a customer service specialist.

 Purchase Documentation:

As evidence of purchase, please keep your confirmation email. This will be required to show that your warranty is valid. This will also act as verification that you made your purchase through our online store.